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Biometric Data Policy

How Vero handles facial geometry used for verification, fraud prevention, retention, and deletion.

Vero - Biometric Policy

Last Updated: April 22, 2026

1. What Biometric Data We Collect

When you complete verification, Vero may collect face templates, face embeddings, or other facial geometry derived from your verification captures and uploaded photos, plus limited verification metadata needed to determine whether verification or review succeeded.

2. Why We Collect and Use It

Vero uses biometric data only to:

  • verify that a real person is completing verification;
  • compare verification captures against uploaded photos;
  • detect impersonation, duplicate accounts, or ban evasion; and
  • support fraud, abuse, and safety investigations.

Vero does not use biometric data for advertising or unrelated profiling.

3. Consent

Vero requires affirmative consent before biometric capture begins. By agreeing to the biometric consent prompt and starting verification, you authorize Vero to collect, use, and retain biometric data for the limited purposes described in this policy. If you do not consent, do not complete verification.

4. Retention and Deletion

Vero keeps biometric data only as long as reasonably necessary for verification, fraud prevention, safety investigations, ban enforcement, and legal compliance.

For standard account-deletion requests, Vero targets deletion of biometric data within about 90 days of account closure. We may retain biometric records longer where reasonably necessary for fraud prevention, ban enforcement, safety matters, or legal obligations.

5. Disclosure

Vero does not sell, lease, trade, or otherwise profit from biometric data.

Vero may disclose biometric data only:

  • to service providers acting on Vero’s instructions for verification, hosting, storage, and security operations;
  • in response to valid legal process or other legal obligations; or
  • when reasonably necessary to investigate fraud, abuse, or safety threats.

6. Security

Vero uses reasonable administrative, technical, and organizational safeguards designed to protect biometric data against unauthorized access, disclosure, or misuse.

7. Deletion Requests and Contact

To request deletion of biometric data, delete your account or contact privacy@vero.dating.

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